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Terms And Conditions

Refund Policy:

Even though we take utmost care in delivering your order, in case of a mishap, if your order is damaged, kindly let us know within 2 hours of the delivery and send us a picture at deethebaker@gmail.com writing your concern and we will solve it on priority. You will be communicated and advised accordingly by us within 2 working days. Refund will be initiated in 48 hours from our side.

 It will take 7 to 8 working days to reflect in your account as per standard bank procedures. Mode of payment will be online transfer via our payment gateway or bank transfer.

Delivery Terms and Conditions

Payment is required at the time of ordering through our secure Payment Gateway or other modes enlisted in the checkout page. Cash on Delivery option is also available.

Recipient should be available at the time of delivery. Delivery is available on all days of the week, from 11 A.M to 7 P.M. Although, it might vary upto 30-60 minutes depending on the traffic conditions or any unavoidable circumstances. The image of the cake on the website in comparison to the cake selected will match up to 80% of the actual cake in terms of brightness of the colors and presentation of the cake, since they are all handmade. If the cakes get damaged slightly at the time of transit and you are not happy with the product, we will replace the cake within the next 6 hours or the total money will be refunded to you.

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